Customer Service

Our dedicated customer service team are available:

  • Monday to Friday 08:00 - 20:00
  • Saturday 09:00 - 17:30
  • Sunday 10:00 - 16:30 - Email/Chat Only

  • If you wish to call us outside these hours, or when our lines are busy you will be transferred to an external agency who can assist you. If they are unable to help you they will take your details and one of our team will call you back.

    Contact Details

    Email:


    Telephone:

    • UK: 01666 575 500
    • International: +44 1666 575 500

    Chat:

    • Available during office hours

    Post:

    • Cotswold Outdoor
    • Outdoor and Cycle Concepts Ltd
    • PO BOX 75
    • Malmesbury
    • SN16 9WQ

    If you would like to give us feedback or if you would like to report a problem that you are experiencing with the site, please use our Feedback Form.