Customer Service

Our dedicated customer service team are available from 09:00 – 17:30 Monday to Friday. If you wish to call us outside these hours, or when our lines are busy you will be transferred to an external agency who can assist you. If they are unable to help you they will take your details and one of our team will call you back.

30th November 2015: Please note that we are currently experiencing a high number of customers contacting us. We apologise for any inconvenience this causes you. We will reply as soon as we are able to, and we thank you for your patience at this time.

Contact Details



  • UK: 01666 575 500
  • International: +44 1666 575 500


  • Cotswold Outdoor
  • Outdoor and Cycle Concepts Ltd
  • PO BOX 75
  • Malmesbury
  • SN16 9WQ

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