Please check individual products for stated minimum and maximum delivery times. This can be found under the size menu when ordering and on your confirmation email.
If you are shopping in store and the store does not stock an item you would like to purchase, you can place your order with one of our friendly members of staff. When ordering your item you can arrange to have your parcel delivered to your home, or collect it in store. For further details on delivery, refer to the information above.
Next Day and Named Day UK Delivery is not available for any products purchased in-store.
There are certain items which we are unable to deliver to your home. Unfortunately we cannot deliver gas, cooker fuels, lighting fluids or any knives or bladed items, as well as large, heavy and bulky items. We have a weight restriction of 30kg and size restriction of 1.5m in length and girth combined. If you would like to purchase an item online with any of the above restrictions you will need to collect them in store.
'Click and Collect (from 1 hour)' is only available for items held in stock in our stores. Please check individual product pages for this information. Our stores have varying opening hours, so please check with your local store before making a visit.
In order to collect your order you will need to provide the following:
With our click & collect service you can pick up your new gear, free of charge, from a store that is convenient for you. All products available for click & collect will have the option available to you during the Checkout process.
Once you have ordered your items...
1. You will receive an email confirming your order with your collection options.
2. You will then receive a second email from your chosen store to confirm when your items are ready to be collected.
Items will be held in store for a maximum of 48 hours from when we email you to confirm your order is ready for collection. However, this may be extended at the store managers discretion. Store opening hours are provided in your confirmation email and can be found here.
If you still haven't found the information you are looking for, please do not hesitate to contact us.