Delivery Information & Prices

Click on your delivery destination from the list below to view further details about delivery options, prices and times.

  • UK: FREE ON ORDERS OVER £30

    £4.95

    Standard Delivery (2-3 working days, unless stated otherwise)* FREE ON ORDERS OVER £30 or £4.95 if under
    Click and Collect from store FREE
    BFPO orders (per delivery)** £6.00
  • Europe 1: FREE ON ORDERS OVER £100

    £7.50

    Country Delivery Times (approx)
    Belgium + 1 day
    Denmark + 2-3 days
    France + 1 day
    Germany + 1 day
    Greece + 3-5 days
    Ireland + 1 day
    Italy + 2-4 days
    Luxembourg + 1 day
    Monaco + 2 days
    Netherlands + 1 day
    Portugal + 2-5 days
    Spain + 2-3 days
  • Europe 2:

    £20.00

    Country Delivery Times (approx)
    Andorra + 4 days
    Austria + 4 days
    Czech Republic + 4 days
    Estonia + 6-7 days
    Finland + 5-7 days
    Gibraltar + 3 days
    Hungary + 5-6 days
    Latvia + 6-7 days
    Lithuania + 1 days
    Malta + 1 days
    Norway + 2 days
    Poland + 1 day
    San Marino + 1 day
    Slovakia + 1-2 days
    Slovenia + 1 days
    Sweden + 1 day
    Switzerland + 1 day
    Turkey + 3-5 days
    Vatican City + 1 day
  • Europe 3:

    £25.00

    Country Delivery Times (approx)
    Albania + 2 days
    Belarus + 1 days
    Bosnia-Herzegovina + 1-2 days
    Croatia + 1-2 days
    Cyprus + 1 day
    Faeroe Islands + 2 days
    Georgia + 2 days
    Greenland + 2 days
    Iceland + 1-2 days
    Liechtenstein + 2 days
    Macedonia + 1 days
    Moldova + 1 day
    Romania + 4-5 days
    Russia + 1-2 days
    Serbia + 2 days
    Ukraine + 1-2 days
  • Australia & New Zealand:

    £25.00

    Country Delivery Times (approx)
    Australia + 2-7 days
    New Zealand + 3-5 days
  • North America:

    £25.00

    Country Delivery Times (approx)
    Canada + 1-6 days
    United States of America + 1-3 days
  • Rest of the World:

    £35.00

    Country Delivery Times (approx)
    Algeria + 5-7 days
    Armenia + 1 day
    American Samoa + 5 days
    Angola + 6-7 days
    Anguilla + 5 days
    Antigua and Barbuda + 4-5 days
    Argentina +3-5 days
    Aruba + 8 days
    Azerbaijan + 4-6 days
    Bahamas + 4-6 days
    Bahrain + 3 days
    Bangladesh + 5-9 days
    Barbados + 3 days
    Belize + 4-5 days
    Benin + 6-8 days
    Bermuda + 4 days
    Bhutan + 7-10 days
    Bolivia + 6-10 days
    Botswana + 5-6 days
    Burkina Faso + 6-8 days
    Burundi + 9-10 days
    Brazil + 2-7 days
    Brunei + 4-8 days
    Cambodia +5-6 days
    Cameroon + 7-8 days
    Cape Verde + 2 days
    Cayman Islands + 4 days
    Central African Republic + 7-9 days
    Chad + 8-9 days
    Chile + 3-5 days
    China + 2-7 days
    Christmas Island + 5 days
    Cocos Islands + 5-7 days
    Columbia + 6-14 days
    Congo-Brazzaville + 8-9 days
    Cormoros + 9-11 days
    Costa Rica + 4 days
    Cuba + 7-9 days
    Djibouti + 7-8 days
    Dominica + 4-5 days
    Dominican Republic + 4-5 days
    Ecuador + 6-8 days
    Egypt + 2-3 days
    El Salvador + 4-5 days
    Equatorial Guinea + 4 days
    Eritrea + 6-8 Days
    Ethiopia + 6-10 Days
    Falkland Islands + 11 days
    Fiji + 8 days
    French Polynesia + 9-10 days
    Gabon + 4 days
    Gambia + 8-11 days
    Ghana + 8-10 days
    Grenada + 4 days
    Guadeloupe + 4 days
    Guatemala + 6-7 days
    Guinea + 5 days
    Guyana + 6-8 days
    Haiti + 4-6 days
    Honduras + 4-5 days
    Hong Kong + 2 days
    India + 3-9 days
    Indonesia + 3-7 days
    Iran + 5-7 days
    Israel + 3-4 days
    Ivory Coast + 6-7 days
    Jamaïca + 7 days
    Japan + 2-4 days
    Jordan + 5-7 days
    Kazakhstan + 9-12 days
    Kenya + 4-7 days
    Kiribati + 7 days
    Kuwait + 2 days
    Kyrgyzstan + 5-12 days
    Laos + 3-8 days
    Lebanon + 4 days
    Lesotho + 5 days
    Liberia + 6 days
    Macao + 2 days
    Madagascar + 5 days
    Malawi + 6-8 days
    Malaysia + 3-4 days
    Maldives + 4-5 days
    Mali + 7-8 days
    Marshall Islands + 6 days
    Martinique + 3-4 days
    Mauritania + 6 days
    Mauritius + 5 days
    Mexico + 3-5 days
    Mongolia + 5 days
    Montserrat + 5 days
    Morocco + 4-5 days
    Mozambique + 5 days
    Myanmar(Burma) + 6-8 days
    Namibia + 6 days
    Nauru + 6 days
    Nepal + 8 days
    New Caledonia + 6-7 days
    Nicaragua + 5 days
    Niger + 7 days
    Nigeria + 4-5 days
    Norfolk Island + 5 days
    Oman + 4-5 days
    Pakistan + 4-6 days
    Panama + 5-10 days
    Papua New Guinea + 9-12 days
    Paraguay + 6 days
    Peru + 4-5 days
    Phillippines + 3-5 days
    Puerto Rico + 4-5 days
    Qatar + 4-6 days
    Réunion(La) + 6 days
    Rwanda + 8-13 days
    Saint Kitts and Nevis + 4-5 days
    Saint Lucia + 7 days
    Saint Pierre and Miquelon + 6 days
    Saint Vincent and the Grenadines + 4-5 days
    Samoa + 10 days
    Sao Tome and Principe + 4-5 days
    Saudi Arabia + 3-6 days
    Seychelles + 7-9 days
    Sierra Leone + 6-8 days
    Singapore + 2 days
    Solomon Islands + 6-7 days
    South Africa + 2-6 days
    South Korea + 2-4 days
    Sri Lanka + 4-5 days
    Sudan + 4-7 days
    Suriname + 9 days
    Swaziland + 5 days
    Taiwan + 3-4 days
    Thailand + 3-5 days
    Tanzania + 6-8 days
    Togo + 8 days
    Tonga + 5 days
    Trinidad and Tobago + 7 days
    Tunisia + 6-7 days
    Turkmenistan + 7-10 days
    Turks and Caicos Islands + 4-5 days
    Tuvalu + 5 days
    Uganda + 5-7 days
    United Arab Emirates + 2-4 days
    Uruguay + 5-7 days
    Uzbekistan + 4-5 days
    Vietnam + 6-8 days
    Vanuatu + 9-12 days
    Venezuela + 4-5 days
    Virgin Islands (American) + 4 days
    Virgin Islands (British) + 4 days
    Wallis & Futuna Islands + 10-12 days
    Yemen + 5-6 days
    Zambia + 5-8 days
    Zimbabwe + 5-7 days

Delivery Times

*Standard delivery is normally within 2-3 working days unless otherwise as stated on the product details. All delivery times quoted are in working days.

For deliveries outside of the UK please refer to the additional days guide for your country and add this to the indicated time shown for your purchased products to give an overall expected delivery time.

**If your order exceeds certain weight and or size criteria we may need to apply a further charge. However, we will contact you before doing this.


Orders with more than 1 item

If the items you have ordered show different delivery times, all items will be delivered together in the longest delivery time stated for the items you order, unless we specify otherwise.


Items with longer delivery times

Some items may have longer delivery times. However, this will be displayed on the product page.

Weight/Size Restrictions

UK

Normal service limits: up to 30kg and 1.5m in length or 3m length and girth combined. Larger items:up to 2.5m in length.

International

Normal service limits: up to 30kg and 1.5m in length or 3m length and girth combined in most countries.

For more details please visit www.parcelforce.com/countries.

**If your order exceeds certain weight and or size criteria we may need to apply a further charge to cover multiple consignments. However, we will contact you before doing this.

BFPO deliveries

Please ensure you select 'BFPO' from the Country drop down field when entering your address. Failure to do this can result in your parcel being mis-routed and may cause long delays.

For BFPO destinations that are exempt from VAT the prices will be adjusted by us after your order has been placed. It is essential that you have selected 'BFPO' from the country drop down field for this to occur. We cannot apply retrospective refunds for VAT once your order has been dispatched.

We send all BFPO deliveries to Commercial Receipts via Parcel Force where they then distribute to the correct locations.

For Op Herrick BFPO 715, 755, 758, 764, 772, 792

• Packets are limited to 2kg in weight
• Size limits:
Minimum one surface at least 90mm x 140mm.
Maximum length + depth + width = 900mm width
Maximum single dimension = 600mm.

HM Ships BFPO 200 – 499

• Max weight 11kg
• Size limits 1.05m in length or 2.00m length and girth combined

All other BFPO's

• Max weight 30kg
• Size limits 1.05m in length or 2.00m length and girth combined

It may be necessary to split your order into multiple consignments where these criteria are exceeded. If this is not possible, we will contact you directly.

Delivery time: Please allow up to 6 weeks for delivery for your parcel to pass through the BFPO system.

Friends and family: Unfortunately we are charged commercial rates for BFPO deliveries. If you wish to take advantage of the BFPO free delivery scheme for relatives and friends, you will need to take your parcel to the Post Office.

Please note: your email order acknowledgement will state the full retail value including VAT. We will send you a VAT invoice showing the corrected totals.

Got a question?

  • Call us on 01666 575 500


    Monday to Friday 9.00 - 17.30

  • Email us


    We endeavour to answer all emails within 48 hours

  • Online help and FAQs


    Visit our help centre

Our promise

Price Match

We are determined to give you a fair deal. If you find a product we sell for less with other retailers and it is in stock, we will match the price or refund the difference.

Guaranteed quality

In addition to manufacturer guarantees, we provide a one year money back guarantee. So if you find a product to be faulty, you can return it to us with proof of purchase for a full refund or exchange.

Hassle-free returns

If you are not delighted with your purchase, you can get a refund or exchange by sending it back in new condition with the returns slip or by bringing it in to one of our stores with your receipt within 28 days.


Full Terms & Conditions apply