Please check individual products for stated minimum and maximum delivery times. This can be found under the size menu when ordering and on your confirmation email.
If you are shopping in store and the store does not stock an item you would like to purchase, you can place your order with one of our friendly members of staff. When ordering your item you can arrange to have your parcel delivered to your home, or collect it in store. For further details on delivery, refer to the information above.
Next Day and Named Day UK Delivery is not available for any products purchased in-store.
There are certain items which we are unable to deliver to your home. Unfortunately we cannot deliver gas or cooker fuel, as well as large, heavy and bulky items. We have a weight restriction of 30kg and size retriction of 1.5m in length and girth combined. If you would like to purchase an item online with any of the above restrictions you will need to collect them in store.
Our stores have varying opening hours during the Christmas period, so please check with your local store before making a visit. TO GUARANTEE YOUR ORDER WILL BE READY FOR COLLECTION BY 24TH DECEMBER, PLACE YOUR ORDER BY 23:59 21ST DECEMBER 2014.
In order to collect your order you will need to provide the following:
With our click & collect service you can pick up your new gear, free of charge, from a store that is convenient for you. All products available for click & collect will have the option available to you during the Checkout.
If you are buying more than one item you can choose to have some items delivered whilst collecting others from your local store.
Once you have ordered your items...
1. You will receive an email confirming your order with your collection options.
2. You will then receive a second email from your chosen store to confirm when your items are ready to be collected.
3. When you collect your items in store you will need your order confirmation number or confirmation email and a valid photo I.D (driving license or passport).
Items will be held in store for a minimum of 48 hours, however, this may be extended at the store managers discretion. Store opening hours are provided in your confirmation email and can be found here.
If you still haven't found the information you are looking for, please do not hesitate to contact us.