Accessibility




Your online experience with Cotswold Outdoor


At Cotswold Outdoor, accessibility is an important topic. As an outdoor retailer, we want to help everyone enjoy the outdoors, including those with visual, auditory or other impairments.

That's why, with this new website, we’re aiming to conform to World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG). By following these standards the shopping experience of those with impairments will be been vastly improved.

In addition, everyone using our new website will benefit from changes that have resulted in much faster loading times, the ability to share links and much more.

We value your feedback


We would like to say thank you to all of our customers that provided feedback on our old website, we hope that you will see we've listened!

We will continue to work on improving accessibility but if you have any on-going or new concerns, or other website related queries, please don't hesitate to tell us.

Find out more


If you have a general query, please check our Frequently Asked Questions section which may be able to provide your answer. If you have a more specific question about accessibility, please contact us.


Our promise

Price match

We are determined to give you a fair deal. If you find a product we sell for less with other retailers and it is in stock, we will match the price or refund the difference.

Guaranteed quality

In addition to manufacturer guarantees, we provide a one year money back guarantee. So if you find a product to be faulty, you can return it to us with proof of purchase for a full refund or exchange.

Hassle-free returns

If you are not delighted with your purchase, you can get a refund or exchange by sending it back in new condition with the returns slip or by bringing it in to one of our stores with your receipt within 28 days.

Full Terms & Conditions apply