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At Cotswold Outdoor, we want to be able to give you the best advice to help you in your search for the right product. We also know that you come to Cotswold Outdoor because we provide the personal service you need when buying equipment that you may just need to save your life. We want to offer the same level of service online as we provide for our in-store customers.

If you need further assistance then you can get hold of us in the following 5 ways:


1. Customer Feedback Form

We value your opinion... For over 30 years, Cotswold Outdoor has grown into a thriving business; with numerous retail outlets nationwide, an award-winning website and a highly successful mail order catalogue. We couldn't have survived without the support and goodwill of our customers so please let us know if there is anything that we can do to help make your shopping experience with us better.

Tell us what you think...

We continuously aim to improve our service to give you the best customer experience. To help us achieve this, simply email us here giving us your opinion (good or bad!) and we'll do the rest.


2. Call Centre

Phone our call centre on 0844 557 7755 to talk to one of our customer services representatives. We are open from 09:00 - 17:30 Monday to Friday. If you wish to call us outside these hours then please leave your details on our messaging service and we will get back to you ASAP.


3. Email

You can also use the email addresses below to contact us:

General enquiries: customer.services@cotswoldoutdoor.com
Technical product information: product.queries@cotswoldoutdoor.com
Email order confirmation queries: order.progress@cotswoldoutdoor.com
Product returns: customer.returns@cotswoldoutdoor.com

We always endeavor to answer email enquiries within 48 hours.


4. Post

If you would like to contact us by post, please send your query to:

Cotswold Outdoor Ltd
Unit 11 Kemble Business Park
Crudwell
Malmesbury Wiltshire
SN16 9SH.


5. Contact a store

To contact one of our national stores, please visit the store page for phone numbers and email addresses along with store directions and opening hours.