• Camping Accessories
• Gadgets, Tools & Lights

Delivery Promise

Our aim is to deliver your purchases to you within 2-3 working days (excluding weekends, Bank Holidays and this temporary devliery extension). However, there will be items that we need to source from our stores and these are shown with delivery times of 10-14 days. Also, please allow slightly longer for the busier periods at Christmas and during the sales.

If for any reason we can't do this we'll get in touch to let you know what is happening and why. If there is a problem with the availability of your chosen goods our customer services staff will let you know the likely delivery date. (You also have the option of alternative products or a refund).

In most instances the parcel will not be left without a signature. Please provide us with a delivery address where the parcel can be signed for between the hours of 9:00am and 5:30pm. we are happy to arrange delivery to your place of work if this is convenient.

If you are out when our couriers call they will leave a card and you can phone to arrange a convenient time for redelivery. If this is an attempted City Link delivery, please call on 0844 557 7755.

You can always email or ring our call centre on 0870 442 7755 to query your delivery charges.

ZONES NAME COST
1 UK Mainland £5
2 UK Islands £8
3 UK Northern Ireland £5

4 Europe
Republic of Ireland £7.50
Belgium £7.50
Netherlands £7.50
Luxembourg £7.50
France £7.50
Germany £7.50
Denmark £7.50
Italy £7.50
Spain £7.50
Portugal £7.50
Greece £7.50
Gibralta £7.50

ZONES NAME ORDERS UNDER £200 ORDERS OVER £200
5 Rest of Europe £25 £35

6 North America
USA £20 £35
Canada £20 £35

7 Far East and Australasia
Australia £35 £45
Hong Kong £35 £45
Japan £35 £45
Macau £35 £45
New Zealand £35 £45
Singapore £35 £45

8 Rest of the World £50 £45

9 BFPO £6 £8


Contract/Group Sales - Standard Charges

Orders up to £850 £8
Over £850 Free (excluding BFPO orders)
Small BFPO orders £12 (under 20 products)
Large BFPO orders £20 (20 products and over)


How much is the airmail postage?

The postage starts from £10 and increases as the value of the goods increase. By placing an order on the website, the postage will be calculated for you.


Who will be delivering my parcel?

We use Initial City Link and Parcel Force to deliver goods.


I need my parcel redirecting but am unable to do this via the courier.

We would advise that you contact the Mail Order Department on 0870 442 7755, please have your consignment number to hand and the alternative delivery address.


What happens to my parcel if I'm out while it's delivered?

If you are out when our couriers call they will leave a card and you can phone to arrange a convenient time for redelivery. In most instances the parcel will not be left without a signature. Please provide us with a delivery address where the parcel can be signed for between the hours of 9:00am and 5:30pm. we are happy to arrange delivery to your place of work if this is convenient.