I bought these boots a couple of weeks ago and took them for a 6 mile walk in the new forest. I didn't want to go too far in brand new boots so they had a chance to wear in, but the final step in them was just as comfortable as the first and I wish I had planned a longer route!. I purchased from the store in Guildford and the service I recieved was first class. Being a novice and not really knowing what I needed, Sophie, one of the assistants took a good hour sizing my feet, suggesting boots, listening to my feedback and really trying to get what was right for me. I was also advised of some diffrenet lacing techniques which really made a difference to the feel of the boot on foot and made sure that I had exactly the right boot for me. Although this is more of a testament to the service quality and knowledge of the shop staff I would definately recommend these boots to a friend. Great buying experience!!!!