Youth Hostel Association
We are proud to be the official Recommended Outdoor Clothing and Equipment Retailer for YHA. By working with YHA we aim to inspire all members to explore and enjoy the outdoors, and our expert staff can offer advice and fitting services, helping you to go further and discover new areas.
Recommended Retailer for Youth Hostel Association
Our highly-trained members of staff are passionate about providing you with the same level of access to the outdoors as YHA. We provide expert advice and quality kit, so you are able to go out and explore the local areas around YHA's accommodation in comfort and style.
Information and discount FAQs
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Partnership Benefits and Services
As well as an extensive range of over 250 top quality outdoor brands, we offer a number of FREE in-store services to help ensure you are best prepared for whatever activities you choose.
Our expertly trained staff will measure your feet, select the best boot and make small adjustments so you have maximum comfort and support.
Your body shape is unique so our expert staff will make simple adjustments so that your rucksack sits comfortably and disperses weight evenly.
You’ll get years more from your kit if you know how to look after it. Get free expert advice in store and online on how to maintain your new kit.
Our talks inform attendants about the correct clothing and equipment for their activities from highly-trained staff. Contact your nearest store for more info.
Our Group Sales Team is on hand to negotiate any group or bulk purchases on a case-by-case basis.
Contact us on 01666 575 576 or firstname.lastname@example.org
YHA members receive an exclusive discount on a wide range of outdoor clothing and equipment. For full details, see the members’ area of YHA website.
We're determined to give you a fair deal. If you find a product we sell for less with other retailers, we'll match it or refund the difference except on web offers or special promotions.
In addition to manufacturer's guarantees, we provide a one year, no quibble, money back guarantee. So if you find a product faulty, you can send it back for a full refund or exchange.
If you're not delighted with your purchase send it back in new condition with the returns slip within 28 days for a refund or exchange or bring in store with your receipt.