Payment Methods

We accept Visa (including Electron), Mastercard, Amex, Maestro, Delta and PayPal.

  • Visa
  • Visa Electron
  • Mastercard
  • Maestro
  • American Express
  • Delta
  • Paypal

Security

We use secure socket layer (SSL) technology for all transactions to ensure that your details are safe with us. All information provided is encrypted so it cannot be read by third parties.

Corporate Discount

We can offer competitive bulk order prices for Corporate Services, Charities, Groups, Clubs, Expedition Groups, Public Sector, Emergency Services and Educational Groups.

Find out more about

How to use your group discount code

Once you have proceeded to checkout, enter the discount code in the Outdoor Group code box located underneath your basket summary. When placing your order please be aware that promotional codes will not work against sale items, Rock Bottom items or gift vouchers.

It is also important to note that our customer services team cannot provide group discount codes to individuals who have lost or forgotten their codes. You will need to go directly to your organisation for this information.

Price Match

It is in our interest to provide you with a fair deal, which is why we will match the price (or refund the difference) of any product we sell that is offered for less by another retailer. Please note that price matched items must be exactly the same, in stock and include the cost of postage and packaging.

If you would like a price match on a certain item, please contact our Customer Service team.

Terms & Conditions Apply

Gift Cards

Gift Cards can be redeemed online or in any of our stores. Gift cards ordered online will be posted directly to you.

If you would like to use your gift card online, click ‘Use a Giftcard or E-voucher’ within payment details at the point of checkout and enter the 13 digit number and web code provided. If you choose to abandon your sale at the point of checkout, make sure you remove the gift card code as this could prevent you from using your code in the future. If the full value of the gift card is not redeemed in one transaction, the remaining value will stay on your gift card.

E-Vouchers

E-Vouchers can be purchased online for any value and will be sent to your email address. Please be aware that there may be a delay of 2-3 hours in receiving your e-voucher.

Terms & Conditions Apply

To use your e-voucher, go to payment details, click ‘Use a Giftcard or E-voucher’ and enter the 13 digit voucher number and web code provided.

Credit Notes

Credit notes cannot be redeemed online, and are for use in-store or by phone.


If you still haven't found the information you are looking for, please do not hesitate to Contact Us.