Waste Electrical and Electronic Equipment Regulations (WEEE)
The Waste Electrical and Electronic Equipment Directive is a UK law introduced on July 2007 with the aim to reduce the amount of waste created by electronic equipment. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
The introduction of these regulations mean that manufacturers of electrical equipment now need to pay for the collection, treatment and recovery of waste electrical equipment and that the suppliers of equipment, like high street shops and internet retailers, are now able to allow customers to return their waste equipment free of charge to have it collected.
So as an example, if a customer bought a new GPS from us we would accept their old GPS and prevent it going into a landfill site by disposing of it safely.
Send us your WEEE items
Customers must return their WEEE item to us within 28 days of purchasing their new item.
If you would like to send us your old WEEE items, please Contact Us.
Under the WEEE regulations, all new electrical goods that fall under these regulations will be marked with the crossed-out wheeled bin symbol as below:
Our WEEE Producer Registration Number is WEE/JJ2966QU
Waste Battery and Accumulator Regulations
The majority of batteries in the UK are thrown away and end up in landfill where they can leak harmful chemicals into the soil. 22,000 tonnes of batteries ended up in landfill last year - equates to the weight of over 3,000 elephants. Find out more If you have any questions regarding sending us your old WEEE items or disposing of batteries though our stores, please Contact Us.
Recycling facilities for batteries are available at all of our stores. We dispose of returned batteries via the Battery Compliance Scheme.
Find out more
If you have any questions regarding sending us your old WEEE items or disposing of batteries though our stores, please Contact Us.
We are determined to give you a fair deal. If you find a product we sell for less with other retailers and it is in stock, we will match the price or refund the difference.
In addition to manufacturer guarantees, we provide a one year money back guarantee. So if you find a product to be faulty, you can return it to us with proof of purchase for a full refund or exchange.
If you are not delighted with your purchase, you can get a refund or exchange by sending it back in new condition with the returns slip or by bringing it in to one of our stores with your receipt within 28 days.Full Terms & Conditions apply