With the Parcelforce Convenientcollect service you can pick up your new gear from over 10,500 Post Office locations in the UK. Products that are available for Parcelforce Convenientcollect will have the option available to you when you are on the product detail page or in the Checkout online.
Once an order is placed using Convenientcollect, the address or delivery method cannot be amended. If you change your mind, please contact our customer services team to cancel the order. You can then create a new order using your preferred delivery method.
The Parcelforce Convenientcollect service is FREE for orders over £30 and £3.95 for orders under. Simply choose your local collection point and collect once you have received your SMS or email notifying your order is ready for collection. Please check opening times before you visit your local Post Office, and check that there is adequate parking available nearby if your order is oversized. Once you have ordered your items...
- You will receive an SMS and email confirming your order is with your chosen collection point. If you have no mobile number assigned to your account you will only receive an email.
- When you collect your items at your chosen collection point you will need the booking reference number (included on the order confirmation and dispatch emails) as well as a valid photo I.D (driving license or passport).
Please note that if you would like only part of your order delivered via Parcelforce Convenientcollect and other items to be collected in store or for home delivery, please place two separate orders. Each Post Office has a capacity and will be removed from the website when that capacity is full. Parcels will be held at the Post Office for a maximum of 14 days before being returned to Cotswold Outdoor.
If you still haven't found the information you are looking for, please do not hesitate to contact us.