OUR EXPERT SERVICES

EXPERT ADVICE AND A HELPFUL SERVICE

We love the outdoors as much as you do. Our staff are experienced hikers, climbers, runners, campers, travellers and more, all eager to share their knowledge and experience to help you make the most of the outdoors. We pride ourselves on offering extensive training with first hand experience to provide you with the best service possible in store, online and over the phone.

Please note our UK stores can get very busy at lunchtime or on the weekends, if you would like to try one of our free fitting services, please call ahead to book an appointment.

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If you can’t make it to a store or you live internationally then check out our buying and fitting guides below for all the advice you need.

EXPERT BOOT FITTING

There are many factors to consider when choosing the right pair of boots for your feet, so let our highly-trained and knowledgeable staff walk you through the process to achieve the perfect fit with a FREE boot fitting in store.

EXPERT RUCKSACK FITTING

Whether you’re walking a section of Hadrian’s Wall or the whole of the Inca Trail, you want to make sure your rucksack fits correctly to prevent it from spoiling a trip of a lifetime. Our staff can help you pick the features you need such as a rain cover, hydration compatibility, walking pole loops, various pockets and of course the size, with a free rucksack fitting service in store.

KIT TALKS

Our kit talks have been designed to help groups and clubs to better prepare for their expeditions, projects and adventures. We can tailor our talks to suit you and your requirements, delivering expert advice on the kit you will need and why.

BUYING & CARE GUIDES

From buying your first pair of walking boots all the way to expert advice on tent care and climbing gear, we have the knowledge to get you exploring the outdoors in comfort and style, whatever the weather.

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Buying guides

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Getting the kit you need has never been easier

*Check product pages for availability