Account Benefits

As an account holder you can view your previous orders and track any current orders being processed with a tracking number. Items added to your basket will appear each time you Log In, unless an item is out of stock.

Given your permission your personal data will be stored and used for our own marketing purposes, as well as market research and to keep you up to date with any product offers or information about our stores.

An Explore More account is completely free, giving you access to member only discounts, vouchers and offers, a 2-year-guarantee on all products, and advance notice of local events and talks.

Register Now for Explore More benefits.

Checking out as a guest is a quick and easy way to order your favourite kit without creating an account. When adding items to your basket, choose the option ‘Are you a new customer?’ and select 'checkout now'. When checking out as a guest you will only need to provide your contact and payment details.

It is important to note that if you have ordered through a guest account you will not be able to track your order from your account page and will need to go directly to the carrier’s website using the tracking number from your despatch email.

To change your account details you will firstly need to Log In to your account. Go to ‘account details’, located in the top right-hand corner of the page. You will be able to change any details such as your email, password, telephone number or address.

How do I create a New Account?

How do I log in to My Account?

How do I request a New Password?

To close your account please contact our Customer Service team and request an account closure. You can unsubscribe from email newsletters without having to delete your account. Simply scroll to the bottom of your latest email and click the ‘Unsubscribe’ link. You will need to confirm unsubscribing on the next page.

If you still haven't found the information you are looking for, please do not hesitate to Contact Us.