SHOPPING WITH US

WHY SHOP WITH US?

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    EXPLORE MORE MEMBERSHIP

    Our customer loyalty card, Explore More, provides a great range of member-only extras including discounts, exclusive products, competitions, local events and demos. You also benefit from a 2 year guarantee on all products with no need for receipts with returns.

    Sign up to Explore More »

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    PRICE PROMISE

    We constantly check all our prices to make sure that you won’t find our products cheaper elsewhere, and back this with our price promise. In the event that you do find the same item available for less from another UK retailer, we will match the price or refund the difference on identical products in stock.

    View terms and conditions for details »

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    30 DAY
    RETURNS

    If you are not delighted with your purchase, you can get a refund or exchange by sending it back in an unused condition with the returns slip, or by bringing it into one of our stores with your receipt within 30 days.

    Find out more »

    We offer a returns portal for our European customers. Unfortunately exchanges are currently unavailable internationally.

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    EXPERT ADVICE AND HELPFUL SERVICE

    Our staff are highly experienced hikers, climbers, campers, runners, mountain bikers, and travellers. They are eager to share their knowledge of the latest kit in store and online and are fully trained in boot and rucksack fitting.

    View our services »

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    GUARANTEED QUALITY

    Our customer loyalty card, Explore More, provides a great range of member-only extras including discounts, exclusive products, competitions, local events and demos. You also benefit from a 2 year guarantee* on all products with no need for receipts with returns.

    Find out more »

MAKE SHOPPING SIMPLE

Getting the kit you need has never been easier

*Check product pages for availability